SECURE DELIVERY
Safe shipping is one of the most important aspects for us in the online trade of luxury watches. You should be able to rely on your watch arriving safely and undamaged – that’s why we assume full liability until the successful handover.
DHL SHIPPING
For shipments within Germany up to €3,999, we use DHL shipping including goods insurance. International shipments are also sent via DHL, with your watches insured up to €25,000.
INTEX VALUABLES SHIPPING
For orders with a value of €4,000 or more, shipping within Germany is handled via Intex Valuables Shipping. This company specializes in the secure transport of jewelry, watches, and precious metals and provides insurance coverage of up to €250,000.
For orders in this value range, you will also enjoy our special premium service: we will contact you personally to coordinate the Intex delivery individually and according to your preferences.
Of course, we also take into account any additional requirements – such as delivery within a specific time window or personal handover with ID verification.
This ensures that your watch is fully protected from the very first moment until it reaches you – exclusive, reliable, and with the highest discretion.
INTERNATIONAL SHIPPING
We currently offer our international shipping in two tiers:
Worldwide shipping up to €999:
Orders with a value of up to €999 are shipped worldwide – safely, insured, and reliably with DHL.
Shipping within the European Union from €1,000:
For orders with a value above €999, we deliver to customers within the European Union. Shipping is also carried out via DHL – insured and in accordance with all our house security standards.
The countries currently served within the European Union are:
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, and Cyprus.
Please also note our cancellation policy and general legal information.